HowToCategory

The English journalist Louis Theroux has a reputation for interviewing “difficult” and unusual people and subcultures, and getting a large amount of information and knowledge from people who otherwise do not open up to outsiders. The techniques and patterns that he uses to get people to open up are methods… Continue Reading Get information the Louis Theroux way

What is your strategy for patching and updates? Whilst it might be tempting to just leave your systems on auto-update, the alternative to manually delay updates to always be one behind the latest (also known as an N-1 update strategy), may also be a problem. Updates and patching of software… Continue Reading N-1 update strategy

For your next system development, make the systems intuitive instead of spending time up-skilling people in potentially high turnover positions. Great customer interaction should be your focus, ahead of designing a system that meets your internal needs for audit and reporting. Too often systems are designed with customer and user… Continue Reading Make your new systems intuitive

Often misunderstood, but the concept of “design for failure” is now common in the lexicon of system design and business operations. When you design for failure, it is not because you want to fail – instead it is with the understanding that failures can and do happen, but you want… Continue Reading How to design for failures

Many organisations will have had on-premises datacentres or computer rooms, or have had their own servers and infrastructure in co-lo or hosted datacentres. Whilst these systems may have served a company’s needs in the past, it is often more complex and unknown systems that are the last to be evolved… Continue Reading Replacing old Infrastructure – a step by step guide

Today I was promoted to CIO within the Naval Shipbuilding College, to build on the vision of a data-driven enterprise to evolve the sovereign capability of naval shipbuilding in Australia. I am honoured to be recognised after my first eight months to be credited with having the abilities and approach… Continue Reading My journey to CIO

I have encountered many baffling processes in businesses that leaves me wondering – who is your process written for? You may have spent many hours performing a Digital Transformation, focusing on streamlining processes and removing paper forms and taking advantage of new technologies to automate and accelerate processes and functions… Continue Reading Who is your process written for?

The problem with backups Legacy approaches to backup in the IT industry are largely focussed on performing a backup of an entire server. This means that multiple backups will contain a full copy of the Windows operating system, and other files that will never need to be restored. Follow this… Continue Reading Backup for cloud

As you may realise from this blog, I’m a Principal Consultant – and that means not only do I work with customers, I also need to lead other Consultants on their journey in consulting. I work with some exceptional and smart people, but the top 5 “rules” for consulting can… Continue Reading Top 5 rules for consulting

I recommend that all businesses perform a paper exercise of running a BCP drill, as a way to tease out the conceptual and procedural issues related with planning for business continuity. It can be a desktop process of running through the BCP plan, and it helps to have a critical… Continue Reading The BCP Drill

As Rear Admiral Grace Hopper said – “It’s easier to ask forgiveness than it is to get permission”, and this is true in many areas of change. When I am fighting against “this is the way we have always done it“, I find that the path to success is to… Continue Reading Ask for Confirmation, not Definition

If you have a smartphone, you may know that if you have the OneDrive app installed, it can automatically upload your photos to OneDrive. However, the app does not allow you to upload photos automatically to OneDrive for Business. It has been an annoyance for many that Microsoft have decided… Continue Reading Copy Photos to OneDrive for Business

Disaster Recovery is the process by which an organisation recovers its business operations after a disaster. It often is a focus of the IT department, however it is a business responsibility. Business Continuity Plans are the ability for an organisation to know how they will continue to provide business operations… Continue Reading Disaster Recovery Planning – How To

The concept of “Design for Failure” is often used to describe the approach that assumes that there will be a hardware or system failure somewhere, sometime – and instead of architecting for hardware and server clustering and availability, to design applications so that recovery can be performed quickly. Where the… Continue Reading Design for Failure

You have probably heard the expression that entrepreneurs want to “fail fast” – and that you should do the same for your business… but what does it actually mean – and do your customers want you to “fail fast”? Why would you want to fail at all? It’s important to… Continue Reading Fail fast does not mean you want to fail

A term that you may have heard used a few times may not make complete sense, so; What is Shadow IT? The term Shadow IT or Stealth IT is used to represent the implementation or usage of IT services that have not been officially created or deployed by the IT… Continue Reading Shadow IT / Stealth IT

Many of us have to give directions; it might be in a project, when managing a team, instructions for someone to pick something up for you from a shop, defining a business strategy – but the way to give directions is important. What is wrong with the way people are… Continue Reading The best way to give directions – destination first

If you are new to using the cloud, or are now deciding to move more workloads to the cloud – here are my top 10 tips for cloud adoption 1. Switch off dev/test when not using it Probably the biggest advice I can give is to understand the differences between… Continue Reading Top 10 tips for cloud adoption