Yesterday, there was a world-wide incident that affected computers running CrowdStrike Falcon, where there was a conflict between the vendor’s anti-malware protection and the Windows sensor, resulting in a BSOD and unresponsive computers. This is a major incident that was effectively the effective impact as we were expecting from the… Continue Reading Lessons from the CrowdStrike incident

On International Women’s Day, I am reminded of the need for diversity in the workforce, and want to pose the question of what does diversity mean to you? Diversity is not just the inclusion of other races, genders and backgrounds. More than just a blind quota of non-white, non cisgender,… Continue Reading What does diversity mean to you?

There are many projects I have been involved with, where the product design or implementation has been driven by the need for reporting, analysis or compliance, but backend effectiveness does not equate to customer satisfaction, and businesses should be more aware of this in their product releases. A key example… Continue Reading Backend effectiveness does not equate to customer satisfaction

We are frequently given advice on creating complex passwords, never re-using passwords, and setting up two factor authentication, but we need to consider the 2 factor authentication risks – which come about through both technology limitations and with the ever-present security weakpoint of human factors. What is 2FA? Firstly, it… Continue Reading 2 Factor Authentication risks

We have all been there, either by working with someone straight out of University or when you were entering the workforce straight out of education – full of passion and enthusiasm, and keen to make a change. The teenager (or person in their twenties) may challenge and ask questions about… Continue Reading Teenagers might have answers

Why is it that business transformation so difficult to successfully achieve? I believe that the fears and insecurities that keep people locked into behaviours, even invisible fears, even when we know rationally that we should change. Whilst it is possible to change policies, processes, office layout and other external factors,… Continue Reading Change is about people, not policies

With the increased prevalence of working from home initiated by the Covid-19 pandemic, we all need to be more aware of the concern with remote working, which is to include your colleagues. Back in pre-coronavirus days, the concept of “working from home” was often reserved for senior employees, and used… Continue Reading Remote working – include your colleagues