On International Women’s Day, I am reminded of the need for diversity in the workforce, and want to pose the question of what does diversity mean to you? Diversity is not just the inclusion of other races, genders and backgrounds. More than just a blind quota of non-white, non cisgender,… Continue Reading What does diversity mean to you?

The English journalist Louis Theroux has a reputation for interviewing “difficult” and unusual people and subcultures, and getting a large amount of information and knowledge from people who otherwise do not open up to outsiders. The techniques and patterns that he uses to get people to open up are methods… Continue Reading Get information the Louis Theroux way

Often misunderstood, but the concept of “design for failure” is now common in the lexicon of system design and business operations. When you design for failure, it is not because you want to fail – instead it is with the understanding that failures can and do happen, but you want… Continue Reading How to design for failures

There have been two very different leadership styles in the invasion of Ukraine by Russia in February 2022. We have seen the impact of poor leadership and the benefit of strong leadership in the conflict, and there are many parallels that can be taken for business. Leadership in the Ukraine… Continue Reading Leadership in the Ukraine War

During my MBA, I was taught that the purpose of a business is to make money, and that customers should always be the focus of everything a company does. However, I think that this view is no longer valid and that my role in leading business by caring for staff… Continue Reading Leading business by caring for staff

I will show you how to achieve successes through playing off the inherent nature of people to be lazy. There is a tendency for people – no matter how intelligent and engaged they are – to take the easiest option, and there are ways that you can use this to… Continue Reading Use the lazy option for success